Trust Score

Reputation you earn. Trust they can see.

The Trust Score turns a seller's real track record into a number from 0 to 100 — built from verified transactions, not bought badges or borrowed screenshots.

What feeds the score

  • Verified deliveries and released escrows
  • Refund and dispute rates (open disputes hurt the score)
  • How quickly you accept escrow invites (under 24h)
  • Completed identity verification (KYC)
  • Account tenure and consistent transaction history

It updates as you transact — every completed order works for you. The score is shown on checkout and payment pages so buyers can judge reputation; it does not unlock separate fee tiers or admin privileges by itself.

The badge tiers

New

A verified seller who has just joined. Everyone starts here — and escrow protects you fully either way.

Rising

Early track record forming: orders delivered, no red flags.

Trusted

A consistent history of verified deliveries and well-handled service.

Harrena Verified Pro

The top tier — sustained excellence across volume, delivery, disputes, and responsiveness.

For Sellers

Your Trust Score is an asset you own. It converts hesitant strangers into paid orders by showing a verified track record — and, unlike a marketplace rating, it travels with you on HarrenaPay. You can't buy it, and neither can your competitors.

For Buyers

Check the badge before you pay. A high score means a history of real, verified deliveries — and whatever the score, escrow protects your money the same way.